Fees and Key Information
What are the fees for your solutions?
If you enter into a debt solution with our trusted provider there may be fees involved. See below for the level of fees associated to each debt solution.
Will my credit score be affected?
Any debt solution that involves paying less than originally agreed will have an impact on your credit rating in the medium to long term.
What if I change my mind?
If you choose to enter a solution with our chosen FCA regulated debt partner, you have the right to cancel the agreement at any point within the first 14 days. If you do, you will receive a refund of any fees you may already have paid during that time.
Debt Management Plan fees
A management fee will be charged of 18.5% of your regular payment to the Debt Management Plan (DMP) (this could be every four weeks or monthly depending what suits you best and when you receive your regular income), and is subject to a minimum of £38.50 and a maximum of £90. This fee covers the month-to-month running of your DMP, including negotiating with your lenders, distributing payments and taking care of correspondence between you and your lenders.
This fee also covers regular reviews of your circumstances - normally once every 12 months (or any other time your circumstances change). If your situation has changed and your ability to keep up with your debt management plan is affected, your lender will be contacted about changing your payments accordingly.