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Debt specialist strikes out at decision to cut 900 Citizens Advice staff jobs

The UK’s leading debt management company has struck out at the decision to make 900 Citizens Advice Bureau staff redundant across the UK as well as closing five Citizens Advice offices in Birmingham.

Commenting, Debt Advisory Line’s Craig Gedey said: “It is difficult to communicate the true impact of the ending of the Financial Inclusion Fund grants, which is the root cause of these devastating cuts. Cutting these grants is false economy and at such a crucial time for families struggling to make ends meet, demand for debt management is set to continue and many people need help urgently. Managing debt is key right now at a time of so many cuts, fuel price hikes and VAT rises. The 900 staff concerned were employed on a programme to provide debt advice in deprived communities and every year, the FIF debt advice services have directly helped over 100,000 people a year to resolve their debt problems. 

A redundancy programme such as this is extremely short sighted and it is a real concern of ours that the most vulnerable sectors of our society will be forced to take out loans with huge interest rates and are in danger of falling prey to loan sharks.”

The redundancies come following the axing of the Financial Inclusion Fund (FIF) which was announced in January. As the fund is due to close at the end of March, advice agencies will have to issue redundancy notices now, before any information has been made available about other possible sources of government funding.  The funding runs out in March, but the charity has not yet heard from the Treasury whether it will be renewed.

Debt Advisory Line expects to see a vast increase in enquiries and if anyone is experiencing debt problems, they can call 0800 652 8086 or go to for further information.

The award winning Debt Advisory Line is also a member of DEMSA the debt managers’ standards association which encourages the highest standards within the debt management industry and promotes good practice throughout the sector, ensuring customers are dealt with responsibly, compassionately and transparently.