What do Debt Advisory Line Account Managers offer to customers?

When you have financial worries you want to be able to talk to someone who really understands your problems.

Our Account Managers offer a friendly point of contact for advice relating to your debt management plan. Their knowledge and experience will guide you through your journey to becoming debt free.  They will always be discreet, efficient and sympathetic in any dealings with you.

Sometimes you struggle to make a payment

It can happen to us all – the washing machine breaks, your car needs fixing, meaning it’s difficult to manage your monthly outgoings. Don’t worry, just give us a call. We have a specialised team who make it their business to keep your plan on track.

If it’s a long term issue talk through your situation with them and they will always offer good advice and support. They will offer the best payment plan to suit your individual needs and ensure that you stay in control of your finances.

Ultimately we need to keep your creditor happy

Rest assured our Creditor Liaison is always working behind the scenes on your behalf to develop the best relationships with your creditors and debt collectors.  Their advisors are highly trained and experienced negotiators with years of experience and understanding of working with creditors.   

Creditor Liaison work closely with the Account Managers, resolving queries and updating your creditors with regards to changes in your circumstances.

When the going gets tough for you

There are times in our lives when something happens that turns our world upside down; critical illness, bereavement or even a wind fall. You can rely on our dedicated team to negotiate with your creditors direct to reduce, and in some cases, clear your debts.

If you are lucky enough to have a windfall we can negotiate full and final settlement of your debts usually securing up to 60% discount