Awards

Our vision and values focus on providing first class financial advice to our customers. Through staff following these values, we are proud to to have achieved the following recognition for our advice, debt management plans and debt services.

Overview:

Debt Management Team of the Year 2014

Debt Management Team of the Year 2012

Money Advice Initiative 2012 - Finalist

Debt Counsellor of the year 2012 - Finalist

Debt Management Provider of the Year 2011 - Winner

Why Debt Advisory Line won the best UK debt management provider award?

Other Debt Advisory Line awards

 

Debt Management Team of the Year 2014

Debt Management Team 2014

Debt Management Team of the Year 2012

IR Awards 2012 Winner Logo

Debt Advisory Line has won the coveted title of Debt Management Team of the Year at the prestigious Insolvency and Rescue Awards in London. We beat off tough competition from four other shortlisted finalists throughout the UK to secure the top debt management accolade.

The award recognises the efforts of outstanding individuals and firms covering the UK insolvency & rescue industries. This year’s event celebrated the sector’s innovation and excellence in addition to best practice and the constant raising of standards in the industry. This year the judges felt that we had dealt with debtors in a realistic and sympathetic way.

 

Money Advice Initiative 2012 - Finalist

Money Advice Initiative Award 2012 Shortlist

Debt Advisory Line has been shortlisted in the 2012 Money Advice Initiative. This award is for organisations or advisors that can demonstrate a new approach to money advice..with the objective of

the furtherance of a supportive approach to debtors suffering from genuine financial hardship."

Credit Today

 

Debt Counsellor of the year 2012 - Finalist

Team leader Michael Taylor has been shortlisted for this award. The award is for those dealing on a regular basis with debtors experiencing genuine financial hardship, who demonstrate support for their department by excelling in key areas, including:

 

  • Dealing sympathetically and constructively with hardship cases
  • Technical and legal knowledge
  • Listening and communication skills

 

Debt management provider of the Year 2011- Winner

Debt Advisory Line has won the UK's best Debt Management provider award, at the Insolvency & Rescue Awards 2011.
Award_debt_management_2011_300
The organisation has won the prestigious award for an unprecedented third time in four years. The awards recognise the efforts of outstanding individuals and organisations which operate in UK insolvency and rescue.

Why Debt Advisory Line won the best UK debt management provider award?

  • Our people
  • Our financial planning approach
  • Our Expertise

The criteria for this accolade include such things as client satisfaction and client success and winning it is testament to the hard work and efforts of the whole team at Debt Advisory Line. Following a third win of the award for best debt management provider in 2011 Credit Today highlighted the reasons behind Debt Advisory Line's success:

 

Our People

A recently enhanced management team, comprehensive staff training programme and strict compliance regime set the Debt Advisory Line apart.."

 

Our customer satisfaction

Debt Advisory Line's decision to implement a 'holistic financial planning approach' is, perhaps the reason for its enviable 85% record in recent customer satisfaction surveys. Clients also benefit from…..an optional complimentary service to reclaim mis-sold financial products."

 

Our Expertise

Expertise levels within the account management teams are high, with the average account manager and adviser having seven years' experience."

Credit Today

 

Other Debt Advisory Line Awards

Over the years Debt Advisory Line has had it's consumer financial advice recognised by a number of other awards:

  • Debt management provider of the year 2008 - Winner
  • Debt Counsellor of the year 2008 - Finalist
  • Debt management provider of the year 2009 - Winner

Debt management provider of the year 2009

 

  • Debt management provider of the Year 2010 - Finalist
  • Debt Counsellor of the year 2011 - Finalist
  • Debt Management Provider of the year 2011 - Winner
  • Debt Counsellor of the year 2012 - Finalist
  • Debt Management Team of the Year 2012 - Winner
  • Debt Counsellor of the year 2013 - Finalist
  • Treating Customers Fairly Award 2013 - Third Party Suppliers - Finalist
  • Debt Counsellor of the year 2014 - Finalist
  • Treating Customers Fairly Award 2014 - Third Party Suppliers - Finalist
  • Debt Management Team of the Year 2014 - Winner

 

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